Terms & Conditions – Banglar Suto

Welcome to Banglar Suto. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. General

  • Banglar Suto is an online shopping platform offering baby dress, toys, ladies fashion items, panjabi, saree, three-piece, and other products.

  • By using our website, you confirm that you are at least 18 years old or using the website under supervision of a guardian.

2. Product Information

  • We try our best to provide accurate product images, descriptions, and details.

  • Colors may vary slightly due to lighting, device display, or photography.

  • Product availability may change without notice.

3. Ordering & Confirmation

  • After placing an order, our team may call or message you for verification.

  • Orders may be cancelled if the customer does not respond to verification attempts.

  • We reserve the right to cancel an order due to stock issues, wrong pricing, or suspicious activity.

4. Pricing & Payment

  • All prices are shown in Bangladeshi Taka (BDT).

  • We offer Cash on Delivery (COD) and/or secure online payment options.

  • In case of unexpected pricing errors, we may cancel the order and inform you.

5. Shipping & Delivery

  • Delivery time usually takes 2–5 working days, depending on location.

  • Shipping fees vary based on courier and distance.

  • Any delays caused by courier companies are beyond our control, but we assist you in tracking your parcel.

6. Return, Refund & Replacement

  • You must check the product at delivery time.

  • We accept return/replacement requests within 48 hours only for:

    • Damaged items

    • Incorrect products

    • Manufacturing defects

  • Products must be unused, undamaged, and in original packaging.

  • We do not accept returns for:

    • Used or washed items

    • Items damaged after delivery

    • Color variation issues

    • Clearance or special sale products

7. Cancellation Policy

  • Customers may cancel an order before shipment.

  • Once the product is shipped, cancellation is no longer possible.

  • If customers refuse to accept a COD order repeatedly, we may restrict future orders.

8. Use of Website

You agree not to:

  • Misuse the website or engage in fraudulent activities

  • Copy or steal product images/descriptions

  • Interfere with the website’s security or functionality

Any illegal use may lead to account suspension or legal action.

9. Privacy Protection

Your personal information is protected under our Privacy Policy.
We do not sell, misuse, or share your data without your consent.

10. Third-Party Services

We may use third-party providers such as:

  • Payment gateways

  • Courier companies

  • Analytics tools

They receive only the information necessary to complete their service.

11. Intellectual Property

All content on Banglar Suto including:

  • Logos

  • Product photos

  • Text descriptions

  • Website design

is the property of Banglar Suto.
Unauthorized reuse or reproduction is strictly prohibited.

12. Limitation of Liability

Banglar Suto is not responsible for:

  • Delays caused by courier services

  • Product misuse by the customer

  • Third-party service failures

  • Technical errors or website downtime

13. Changes to Terms & Conditions

We may update these Terms & Conditions without prior notice.
Updated terms will be posted on this page.

14. Contact Us

For questions, support, or legal concerns, contact:

Banglar Suto – Customer Support

📞 Phone: +8801836813498‬
📧 Email: contact@banglarsuto.com
💬 Messenger/WhatsApp: +8801836813498‬